Keeping you up-to-date on all the latest news and information from the IHSS Public Authority of Marin. Please visit our FaceBook page for more updates and resources available for you.
PINNED POST:
9/1/2020: UPDATED HOURS
New Providers Orientations:
Wednesdays and Thursdays: 1:30 – 2:30 pm at Room 1018 (no orientations on the 5th week of the month, whenever the month has 5 weeks)
PPE Distribution:
Mondays and Tuesdays: 3:00 – 4:00 pm at Room 1018 (or by appointment).
5/7/2020: On-Call Registry
PA Marin in conjunction with the County’s Aging and Adult Services division is now offering On-Call Registry (OCR) services. OCR will serve IHSS recipients who need an emergent, temporary back-up provider when their regular provider unexpectedly does not arrive at their home for reasons that are beyond the recipient’s control. For more information about OCR, please contact us at (415) 499-1024.
2/18/2021:


1/20/2021:
Marin County health care workers now have two options to get a COVID-19 vaccine and it is through Kaiser Permanente or Marin Public Health. Please see the flyer for more detail! If you are a qualified IHSS caregiver and do not have access to your paystubs, please give PA Marin a call at 415-499-1024 or email us at info@pa-marin.org. We want to get all qualified IHSS caregivers vaccinated as soon as possible. Your safety is our top priority! Please continue to wear a mask and follow safe social distancing guidelines!
9/09/2020:
Please check out our schedule for the upcoming care provider trainings! As the month get closer, we will make announcements on the exact date and time so make sure to check back regularly. You can print out the PDF in that link below and post it on your wall so you don’t miss out! We look forward to seeing you there!
7/29/2020:
The San Francisco-Marin Food Bank is an organization that hosts food banks to help support the community. Like many organizations during this pandemic, they had to pivot their programming. However, in an effort to continue to support those who live in Marin County, who are food insecure, they have added Northgate Mall as a pop up pantry list. This pantry is temporary and is in response to the growth in need due to the pandemic. Feel free to share this with friends and families, anyone who might need it or any other organizations that could refer more people who need this service.
7/27/2020:
Marin County is now offering COVID-19 testing with 1-day results through COLOR lab. It is currently only available for IHSS care providers or other essential workers in Marin county. As an IHSS care provider, we recommend you getting tested AT LEAST once a month. Schedule an Appointment here.
7/6/2020:
As you already know, Electronic Time Sheets are required for all IHSS Providers. The California Department of Social Services (CDSS) has scheduled several webinars regarding Electronic Visit Verification (EVV) changes to the Electronic Services Portal (ESP) and the Telephone Timesheet System (TTS). These informational sessions will review how to enter EVV time and how to approve or reject electronic timesheets using ESP. There are many sessions in different languages. For the months of July and August, view the EVV webinar schedule on the back side of this page or go to: www.cdss.ca.gov/…/IHSS/IHSS-Providers/Resources/EVV-Training
5/18/2020:
Great Plates, a non-profit organization, funded by FEMA, State of CA and County of Marin, is currently offering qualified older adults up to three free restaurant meals a day delivered to their home. Check out the flyer for the criterion to see if you qualify. Please call 415-456-9073 between 8am-5pm any day of the week to apply!
5/13/2020:
Marin county is offering free COVID-19 testing for all essential workers. If you are interested, please schedule an appointment online at https://lhi.care/covidtesting or by phone at 1-888-634-1123.
4/24/2020:
IHSS PROVIDERS: As part of the Families First CoronaVirus Response Act, the Federal Government has authorized 80 hours of paid sick leave for IHSS care providers that work 40 hours or more a week, and for those that work less than 40 hours a week, they will be entitled to the average number of hours worked over a two-week period. For more information, please call us at (415) 499-1024.
4/7/2020:
IHSS Providers: As I am sure you are aware of by now, it is a Federal requirement that all IHSS providers register electronically as a condition of employment before June 2020. Please watch this video on how to register! If you have any questions or need further assistance, please call 1-866-376-7066.
4/6/2020:
As the county and country continue to face the public health threat and restrictions of COVID-19, Marin County Health and Human Services is collaborating with several local agencies to expand safe access to healthy food for those in need and to increase community awareness and access of existing food resources.
To identify a variety of food resources, people can find the most comprehensive and up-to-date food resources in their local area by visiting: https://foodlocator.sfmfoodbank.org/
Information on food resources and other services and assistance specifically for older adults (age 60 and over) and persons with disabilities, email 457-INFO@marincounty.org or call 415-457-INFO.
If seniors or individuals with a disability do feel comfortable continue to visit their local grocery store, some stores are holding special hours to shop:
- Costco (Novato): Tuesday and Thursday – 8 a.m. to 9 a.m
- Nugget Markets (Novato, Corte Madera and Tiburon): 7 a.m daily
- Safeway: Tuesday and Thursday – 7 a.m. to 9 a.m.
- Target: Wednesday – 8 a.m
- Whole Foods: 8 a.m – 9 a.m daily
4/2/2020:
(HELP WITH RENT) Dear IHSS providers, a new Emergency Rental Assistance Program is being launched by the Marin’s community partners. Public Authority wants to share with you the link to the website with the pertinent information: https://housingfirst.marinhhs.org/emergency-rental-assistance-program?fbclid=IwAR0gQib-jO68mU1L8thhF0ZL5i1kGWXHAPYoKba6NU87WOyOyJ6377nFYT0
(AYUDA CON EL ALQUILER) Estimados proveedores de IHSS, las agencias comunitarias de Marin estan lanzando un nuevo Programa de Asistencia de Emergencia para el Alquiler. Public Authority quiere compartir con ustedes el enlace al sitio web con la informacion pertinente: https://housingfirst.marinhhs.org/emergency-rental-assistance-program?fbclid=IwAR0gQib-jO68mU1L8thhF0ZL5i1kGWXHAPYoKba6NU87WOyOyJ6377nFYT0
3/30/2020:
ATTENTION PROSPECTIVE CARE PROVIDERS: In an effort to protect our staff and other prospective care providers during these stressful and confusing times, we ask that you follow these guidelines when you’re going to the office to sign paperwork:
– If your care recipient is not approved yet, please wait to sign paperwork as we need to handle urgent cases first.
– If you are sick or have any symptoms, please stay home and reschedule for another time
– As a precaution, if you are showing any symptoms, you will be asked to leave.
– Please hand sanitizer before and after you enter the office.
– Please limit your contact with any surfaces as much as you can.
We all want this to be over soon. Let’s keep up the good social distancing and flatten this curve so we can be out enjoying the beautiful outdoors!
3/26/2020:
IMPORTANT ANNOUNCEMENT: The County of Marin is offering EMERGENCY CHILDCARE to IHSS Care Providers during this Shelter-in-Place ordinance! If you are in need of these services, please fill out the following electronic form and see if you qualify! Limited slots available!
English: https://docs.google.com/forms/d/e/1FAIpQLScSpxFkOyvrMXguxLR9Ui7jUgy0-RF6fKfGGqx04aJPFg-zPA/viewform
AVISO IMPORTANTE: El Condado de Marín está ofreciendo SERVICIOS DE GUARDERIA DE EMERGENCIA a proveedores de cuidado de IHSS durante esta orden de “Shelter-in-Place”! Si usted necesita estos servicios, por favor llene la siguiente forma electrónica para ver si califica! Cupo limitado.
Español: https://docs.google.com/forms/d/e/1FAIpQLSdZU3Z8DbUxw6iSjL720C84iJ2jS2eGR2wXubU2_NU8zhrmsQ/viewform
3/26/2020:
Notice to All IHSS Providers: Due to the current situation, the State of CA has implemented a moratorium (suspension) on IHSS violations for working overtime. Providers may work more than 66 hours per week without penalty until further notice. Please share this post with other IHSS care providers from any county.
Comunicado a todos los proveedores de IHSS – Debido a la situación actual, el estado de California ha puesto en marcha una moratoria en las infracciones (IHSS violations) por trabajar horas extras. Los proveedores podrán trabajar más de 66 horas semanales sin penalización alguna hasta nuevo aviso. Por favor comparta esta información con otros proveedores de cuidado.
3/25/2020:
In the middle of this crisis caused by the COVID-19, the health and safety of our recipients, care providers and staff are our highest priority. Until further notice, large group orientations are canceled. Providers are still required to make an appointment and complete the enrollment process at our offices. Please go to the bottom of this page and click on CONTINUE ENROLLMENT. You will be given the opportunity to select a time slot after you watch the State mandated videos. At this time, PA Marin is not offering on-site fingerprinting services; providers are being asked to complete this requirement on their own time. If you have any questions, please call us at (415) 499-1024. Thank you.
En medio de esta crisis causada por el COVID-19, la salud y el bienestar de los beneficiarios, los proveedores de cuidado y el personal de PA Marín es nuestra mayor prioridad. Hasta nuevo aviso, las orientaciones en grupos grandes han sido canceladas. Sin embargo, los proveedores de cuidado deben de hacer una cita y venir a nuestras oficinas a seguir el proceso de inscripción. Vaya al final de la página y haga click en donde dice CONTINUE ENROLLMENT. Usted tendrá la oportunidad de seleccionar la fecha y la hora después de que haya visto los videos obligatorios. En estos momentos, PA Marín no esta ofreciendo servicios de fingerprinting (antecedentes penales); los proveedores necesitan completar este requerimiento por su propia cuenta. Por favor llámenos al (415) 499-1024 si tiene alguna pregunta.
3/24/2020:
First and foremost, thank you so much to our dedicated IHSS care providers who continue to provide for our recipients during these confusing and trying times. We appreciate you all so much. We are aware of that people are getting pulled over by police officers and understand that this can be extremely stressful. In the event that any care providers are stopped by police or any law enforcement, try to remain calm and please kindly explain to them that you are an in-home care provider on your way to your job at a recipient’s home and in-home care is considered an essential service. In cases where they might require you to provide proof, please carry with you a copy of one of your pay stubs from IHSS and show them this notice from the State of CA – Department of Social Services. NoticeTo_IHSSproviders
En primer lugar, muchas gracias a nuestros cuidadores de IHSS que continúan brindando servicios a nuestros clientes durante este tiempo confuso y difícil. Los apreciamos mucho a todos. Somos conscientes de que los agentes de policía detienen a las personas y entendemos que esto puede ser extremadamente estresante. En caso de que la policía o cualquier agente de la ley detenga a cualquier proveedor de atención médica, trate de mantener la calma y explíqueles amablemente que es un cuidador de atención en casa que se dirige a su trabajo en el hogar del cliente. Esto se considera un servicio esencial. En los casos en que puedan requerir que presente pruebas, lleve consigo una copia de uno de sus recibos de pago de IHSS y muéstreles este aviso del Departamento de Servicios Sociales del Estado de California. NoticeTo_IHSSproviders
3/23/2020:
In-Home Supportive Service care providers are essential workers and should continue providing care for their client, as long as both the care provider and client have not tested positive for #COVID-19 and do not have symptoms, like a fever, cough, or shortness of breath.
3/19/2020:
- (IMPORTANT ANNOUNCEMENT FROM PA MARIN): We understand that these are difficult times for the population that we serve as well as for us in-home care providers. Remember that our work is considered “essential service”, which means that unless we are sick or with symptoms, we must show up to work. This also applies to providers over the age of 65 WHO ARE HEALTHY AND ARE NOT SHOWING ANY SIGNS OF ILLNESS. If your client is refusing services and you want to continue working, please call us at (415) 499-1024, or reply to this text message saying “I NEED HOURS” and we will get back to you as soon as possible. Thank you very much for your hard work! Please, if you are sick, STAY HOME, SICK MEDICAL ATTENTION AND LET US KNOW.
- ON-CALL REGISTRY PROVIDERS NEEDED! PA Marin is in the process of launching an On-Call, Emergency Registry. We are trying to locate RESPONSIBLE care providers who are in GOOD STANDING with the Public Authority and who have AVAILABILITY to be on call. We will offer a higher pay rate and a stipend. If you are interested, please call at (415) 499-1024 and we will get back to you soon. Thank you in advance!
- IHSS providers, with the exception of spouse and parent providers, are eligible for unemployment. There’s info on the central COVID-19 website at https://covid19.ca.gov/. Click on the box “Employment and Taxes”. See: What can I do if my work hours are reduced because of COVID-19? You can file an Unemployment Insurance claim.
3/18/2020
Clarification from IHSS PA MARIN: As we all are mandated to stay home under the Shelter in Place ordinance, it is important to clarify a couple of things: 1) In-Home Care is considered “essential service”, which makes care providers EXEMPT from this order. 2) Remember that the recipient is your employer. Please communicate with them and follow their requests. 3) Care providers who are 65 or older are encouraged to stay home. 4) If you are sick, stay home. 5) If for some reason you are not able to work for your recipient, please notify the Public Authority at (415) 499-1024. The Public Authority is closed to the public but we are available via phone or email at registry@pa-marin.org. Be safe and take care of yourselves and each other.
Aclaraciones de parte de IHSS PA MARIN: En vista de la orden “Shelter in Place” la cual nos ordena permanecer en casa, es importante aclarar ciertos puntos: 1) In-Home Care es considerado “servicio esencial” lo cual significa que los proveedores de cuidado están EXEMPTOS de esta orden. 2) Recuerde que su cliente es su patrón. Por favor mantenga buena comunicación con ellos y siga sus indicaciones. 3) Proveedores de cuidado que son mayores de 65 años deben quedarse en casa. 5) Si por alguna razón usted no puede ir a trabajar por favor notifíquenos al (415) 499-1024. La Public Authority está cerrada al público pero estamos disponibles para servirle ya sea por teléfono o por email al registry@pa-marin.org. Cuídense a ustedes mismo y a los demás.
3/17/2020:
The health and safety of our recipients, care providers and staff are our highest priority. Unfortunately, that means that we will be canceling all large group orientations, trainings and drop in sessions. However, we will have small groups and one-on-one orientations at the discretion of the staff. If you have any questions, please give us a call at 415-499-1024. Stay healthy and safe always!
3/16/2020:
With the recent “Shelter at Place” order in effective starting March 17, which includes Marin county, we urge everyone to practice social distancing regardless if you are sick or not so that we can prevent the further spread of COVID-19. Only in extreme cases of necessity like seeking medical attention or grocery shopping should you leave the house. Please only buy as much as you need for the next few weeks as there are others who might be in need as well. Public Authority of Marin will be available by email and will continue to assist you with any needs you have as best we can (Marin County Coronavirus Information). Please practice good hygiene, be safe, and stay healthy. We’re all in this together!
3/12/2020:
(See updated information on the coronavirus) Visit: https://www.marinhhs.org/coronavirus. Public Authority of Marin wants to echo the recommendation of the Marin County Public Health to mitigate the harm from catching an infection, including the new coronavirus: Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer. Avoid touching your eyes, nose, and mouth. Avoid close contact with people who are sick. Stay home when you are sick. Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Clean and disinfect frequently touched objects and surfaces.
3/6/2020:
(Protect yourself and others from the coronavirus) Public Authority of Marin wants to echo the recommendation of the Marin County Public Health to mitigate the harm from catching an infection, including the new coronavirus: Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer. Avoid touching your eyes, nose, and mouth. Avoid close contact with people who are sick. Stay home when you are sick. Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Clean and disinfect frequently touched objects and surfaces.